The process and packaging technology specialist Syntegon, formerly Bosch Packaging Technology, reported stable business performance in 2019. Sales increased to 1.33 billion euros (2018: 1.28 billion euros), and new orders also rose slightly. In the wake of the coronavirus crisis, the systems supplier to the pharmaceutical and food industries is seeing increased demand in its services business. Since interpack – the largest trade show in the industry that was originally scheduled for May – has now been postponed until next year due to the coronavirus pandemic, Syntegon is presenting its latest process and packaging technology at a virtual trade show from today until May 13. In this context, a special focus is on intelligent and sustainable technologies for the pharmaceutical and food industries. Following the introduction of the Syntegon corporate brand at the beginning of the year, the company is also unveiling its new product design for the first time at the event.
Syntegon has today organised a virtual press conference highlighting their virtual trade show that replaces the participation in (postponed) interpack. Clemens Berger, Head of the Food Industry Business at Syntegon, explained the new machine design
Syntegon and the coronavirus crisis
In order to respond to the increased production levels of its customers in the pharmaceutical and food industries in the wake of the coronavirus pandemic, Syntegon has expanded its customer service activities and introduced new measures. These include increased spare parts deliveries and providing customer service via digital platforms. The specialist for process and packaging technology is conducting key meetings within the scope of customer projects, including model presentations and factory acceptance tests, virtually. Thanks to Syntegon’s global presence with local employees, the company is able to carry out urgent service assignments in almost all cases, despite the current travel restrictions.
According to Michael Grosse, CEO of Syntegon: “Syntegon’s mission is to provide process and packaging technology for a better life. We therefore see it as our responsibility to support the pharmaceutical and food industries with our technologies and be there for our customers as a service partner – especially when things get difficult.”
New machine design
After leaving the Bosch Group, Syntegon has relaunched with its new corporate brand. The name Syntegon stands for synergy, technology, and a focus on the future. The new corporate color green underscores the importance of sustainability and health. These aspects are also reflected in the new machine design, which the company presented today for the first time.
An important feature is the user-friendly interaction zone highlighted in white. It creates a clear user interface and generally makes the machine easy to operate. Components include the optimized human-machine interface (HMI) and a status display. In the future, it will be possible to integrate additional components, such as a wireless charging station for tablets that can be used to run augmented reality service programs. The new design is also easier to clean. All of the company’s new machine platforms will feature this design in the future.