Technology/IT ¦ IDM
The remote service tool miRemote uses Augmented Reality and works intuitively via smartphone or tablet (photo:
Minebea Intec)
No.1 specialist
in reconditioned
dairy machines
June/July 2020 ¦ international-dairy.com · 27
tuitive software solutions. “Basically all goods get weighed
and inspected at some point during production. Our premium
weighing and inspection technologies ensure precise measurement
results along the production line,” explains Frank
Wieland, CSO at Minebea Intec. “To secure these operations
even more, we now guarantee our customers total service and
spare parts availability under any circumstance.” In the next
weeks, the company is also going to offer its customers longterm
access to miRemote, so they can use the tool at any occasion:
in case of access restrictions for external parties, when
rapid on-site support is required or to speed up clarification
and spare parts ordering.
Minebea Intec also pays special attention to existing and
future projects. “Fortunately, we are able to complete all current
projects without delay,” explains Frank Wieland. “For
new projects or conditions changed by the current situation,
we are ready and equipped. In addition, we decided to lend
our assistance during the corona crisis by offering special prices
and conditions.” And miRemote helps here too: by using
Augmented Reality, project details can be discussed online.
In view of the many trade fairs that had to be cancelled due
to the COVID-19 threat, the company with headquarters in
Hamburg, Germany, is presently creating another helpful highlight:
“We are currently building our showrooms, which are
spread all over the world, into virtual exhibition theme stands.
In this way, customers can explicitly arrange 1:1 appointments
with sales and application specialists and have the devices
demonstrated live and in person to them, while independent
from the corona developments, in a virtual and safe setting.
And there will be more to come from our side to support our
customers throughout this crisis,” says Frank Wieland.
Milk
Yogurt
Butter
Margarine
Processed cheese
Cheese
+31(0)348-558080
info@lekkerkerker.nl
www.lekkerkerker.nl
2.000 machines
in stock
Warranty
Fast delivery times
Low investment
Complete projects
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/international-dairy.com
/www.lekkerkerker.nl
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